ER tweet: “If my husband dies, I’m going to go [eff]ing ballistic”

When Benn Rosales had a heart attack in December, his wife Lani, a very active member of the Twitterati, tweeted throughout the experience. Afterward she thought to compile those tweets as a record of Benn’s e-patient experience: “this hospital is understaffed and we’re being sh*t on because of it. if my husband dies i’m going to go [eff]ing ballistic.” Here’s the story, told in tweets, largely unedited…

http://twitter.com/LaniAR/status/6752311191
dear ER, oh.em.gee.you.are.sooo.slow. please be less slow. love, lani.
9:10 PM Dec 16th, 2009 from web

http://twitter.com/LaniAR/status/6752565073
@jburslem @K2daV @matthew_parente thanks. you guys are wonderful :) hopefully we can go home tonight in time for jimmy fallon :)
9:19 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6753414164
RT @BennRosales: if i keel over tonight @laniar gets everything signed me will by tweet. [I’m putting TEN Realtor logos on ur grave!]
9:49 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6753425383
okay, finally in triage, @bennrosales being questioned.
9:50 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6754309460
oh jesus, it’s blood test and ct scan time. we should take bets on diagnosis so we can pay this damn ER bill…. who’s in? ;)
10:29 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6754752419
@jacksonj not sure yet. not neurological, that’s good. may be heart, ekg good, ct and blood up next
10:52 PM Dec 16th, 2009 from TweetDeck in reply to jacksonj

http://twitter.com/LaniAR/status/6754802646
nurse in here she’s super nice. looking like this might be an overnight stay.
10:55 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6754906274
OMFG @bennrosales just told the nurse “i’m a squirter” (it was in reference to blood and getting a drip but OMFG out of context it’s GOLD!)
10:59 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6755604065
benn wouldn’t let me tell the nurse dirty jokes. chest and arm pain not getting better, this effing ER is SO slow. ct scan next.
11:31 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6755844384
doctors don’t like when they’re being serious & you’re on your laptop googling them and poking fun of where they went to med school. lol.
11:43 PM Dec 16th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6756914602
OMFG JESUS EFFING CHRIST, it doesn’t take 30 EFFING MINUTES to respond to the emergency button in this ER room.
12:37 AM Dec 17th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6756918951
would they notice if benn coded? probably not, they didn’t notice for 30 minutes his monitor was off
12:38 AM Dec 17th, 2009 from TweetDeck

>>>http://twitter.com/mexicanfrommars/status/6757201416
@LaniAR that’s about the time i run out in to the nurse station and start screaming.
12:53 AM Dec 17th, 2009 from web in reply to LaniAR

http://twitter.com/LaniAR/status/6757448615
@mexicanfrommars did that. “they’ll be right there” yes i threw a fit. we’re not popular here.
1:07 AM Dec 17th, 2009 from TweetDeck in reply to mexicanfrommars

http://twitter.com/LaniAR/status/6757458525
okay, in the next 238023890 hours, @bennrosales will be admitted. feeling less humorous now, they don’t know what’s wrong. ct, blood clear.
1:08 AM Dec 17th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6757635367
scared.
1:19 AM Dec 17th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6757853747
this hospital is understaffed and we’re being sh*t on because of it. if my husband dies i’m going to go [eff]ing ballistic.
1:33 AM Dec 17th, 2009 from TweetDeck

>>>http://twitter.com/jasoncrouch/status/6757919371
@LaniAR Which hospital? Sincerely praying – I know that has to be truly scary.
1:37 AM Dec 17th, 2009 from TweetDeck in reply to LaniAR

http://twitter.com/LaniAR/status/6757940722
@jasoncrouch [says which hospital]. never come here.
1:38 AM Dec 17th, 2009 from TweetDeck in reply to jasoncrouch

http://twitter.com/LaniAR/status/6761011796
still in er triage still not in a private room. Hour [eff]ing 10.
5:04 AM Dec 17th, 2009 from txt

http://twitter.com/LaniAR/status/6762846325
Update on benn: after being in ER since 8pm, now finally into cardiologist, they said he’s been having a heart attack, angiogram now.
6:48 AM Dec 17th, 2009 from Tweed

http://twitter.com/LaniAR/status/6763197032
thanks for all of the well wishes, i’ll respond (and do so for benn) after the angiogram.
7:06 AM Dec 17th, 2009 from mobile web

http://twitter.com/LaniAR/status/6768701474
@bennrosales’ stint succeeded thank god. Now he has to lay flat for hours.
11:10 AM Dec 17th, 2009 from txt

http://twitter.com/LaniAR/status/6802566670
hey guys, thank you so much for your support- fingers crossed we can get @bennrosales out of the ICU today and into a room!
11:28 AM Dec 18th, 2009 from TweetDeck

>>>http://twitter.com/mexicanfrommars/status/6775473995


http://twitter.com/LaniAR/status/6803956231
@mexicanfrommars you were there at the same time? benn was the one having a heart attack over and over in the ER.
12:18 PM Dec 18th, 2009 from TweetDeck in reply to mexicanfrommars

http://twitter.com/LaniAR/status/6812930385
okay GOOD NEWS everyone, @bennrosales just got transferred OUT of ICU and into a private room! YAAAY! :)
6:02 PM Dec 18th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6832578969
today @bennrosales looks pretty good, still waiting to learn how much heart tissue was damaged. thanks for words of support, all :)
10:22 AM Dec 19th, 2009 from TweetDeck

http://twitter.com/LaniAR/status/6839028530
YAAY! Looks like I get to take @bennrosales home today!!!!!! Finally learned it was a clot that caused the heart attacks!
2:41 PM Dec 19th, 2009 from txt

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Comments

17 Responses to “ER tweet: “If my husband dies, I’m going to go [eff]ing ballistic””

  1. Even though this kind of crap happens all the time in hospital ERs and I’ve had very similar experiences, this tweet transcript is chilling to read. It’s a miracle Benn survived and Lani’s tweets reveal the power of virtual community during times of deep distress.

    Also, I zoomed in on the “never come here” tweet because when, if ever, does anyone have a choice of hospital?

  2. @laniar's hospital tweets: "If my husband dies, I'm going to go effing ballistic." http://bit.ly/aXYq7d

  3. Wow, I had no idea all that was going on. I caught a couple of the tweets but I didn’t follow the whole sequence when it all went down.

  4. RT @jonl @laniar's hospital tweets: "If my husband dies, I'm going to go effing ballistic." http://bit.ly/aXYq7d

  5. sarchet62 says:

    RT @jensmccabe: http://tinyurl.com/yaklw9k ER tweets during a crisis. Woman's husband had heart attack…ER beware twitter is here…

  6. http://tinyurl.com/yaklw9k incredible stream of consciousness ER tweets during a crisis. Semantic processing, NLP, play catchup. Fast.

  7. ePatientDave says:

    @JonL posts chilling ER live-tweet transcript by @LaniAR: http://is.gd/7zMt8

  8. Mimi Saffer says:

    Very powerful! Thank you for posting. I can see it now: a whole ream of patient experience data coming thru twitter…that’s a good thing.

  9. Amy Romano says:

    I agree this is very chilling to read in sequence. I tweeted when my daughter was in the ER for stitches and loved the support I got. I also used Facebook to lament and eventually solve my problem when I discovered how many hoops I’d have to jump through to get the darn stitches out. (My FB friends ended up egging me on to remove them myself, which I did.)

    I know of at least one person who mines through twitter hashtags to find women (or, more often their partners) tweeting details during labor and birth. She’ll butt in with bits of patient advocacy when it seems from the tweets that the woman is getting poor treatment or being railroaded into a cesarean she doesn’t need. There have in fact been several #twitterbirths, with other expectant or new moms giving support and encouragement and childbirth educators, nurses, doulas, etc. offering up information and trying to help women avoid the boobytraps they might encounter in the hospital. I wonder what would happen if a bunch of volunteers (or professionals?) “listened” to twitter to pick up conversations about people in the ER, and offered them support and advocacy for navigating the system they’re relying on for safe care.

    • Padraig McKeon says:

      I had a heart attack in what (in Ireland) call A&E – they confiscated all the devices so no tweeting possible.

  10. Amy Romano says:

    @feministbreeder – I just mentioned you (not by name) in a comment here http://is.gd/7zMt8

  11. Robin Lloyd says:

    husband goes to ER w/heart attack and wife tweets it all: "If my husband dies, I’m going to go [eff]ing ballistic” http://bit.ly/aXYq7d

  12. Jenn Riggle says:

    Angry wife tweets re: her husband's ER experience after his heart attack http://bit.ly/aXYq7d

  13. Fireshark81 says:

    OMG!! U people need to get a life!! This is inappropriate. As a 25 year veteran EMT it is not as simplistic as this string of Tweets would seem to make it. And “googling doctors and making fun of where they went to med school is beyond reproach! WTF!! U got one side of the story and don’t know what else was going on behind the scenes, how many other critical patients etc. This sh*t is getting out of hand!

  14. Fireshark81,

    If you think it’s in any way tolerable that nobody noticed a patient’s monitor is OFF for a half hour, and it took them TEN HOURS to figure out he’s been having a heart attack IN THEIR EMERGENCY ROOM, then I’d say you’ve given up on competence. And that’s not tolerable, to me personally.

    I’d say it’s charitable of the family not to give the name of the hospital.

  15. Hmm…maybe there's an appropriate time NOT to tweet…. http://ow.ly/160kq

  16. […] real time stream of Lani Rosales‘s tweets from the ER while her spouse, Benn, was having a heart […]

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