A new article in the Journal of Participatory Medicine tackles the problem of long wait times at doctors’ offices, a leading cause of patient dissatisfaction. “Waiting Room Remedy: Doctor Pays for Delays (The Doctor’s Perspective)” by Pamela Wible, MD offers a solution that shows respect for patients, at the same time explaining why many of her fellow physicians fall behind in their appointments; it’s a reality that will not go away entirely. She lets neither party off the hook, concluding that the real solution is a combination of mutual respect and clear communication of expectations from both sides.
JoPM: A Doctor’s Remedy for Long Waits
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