Why Doesn’t My Doctor Answer My Email?
April 22, 2008 · Filed Under news & gossip · 20 Comments
Because he or she is afraid — afraid of being overwhelmed by one more responsibility, of not being reimbursed for time spent answering emails, of patient privacy, of HIPAA, and of course, of legal liability if they set an expectation of replying to emails in a timely manner and — for technical or other reasons — don’t get to the one that results in a patient’s death or disability.
The Associated Press has the story, It’s no LOL: Few US doctors answer e-mails from patients, and it’s an ironic read:
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