Harris Interactive

trends & principles

E-patients, Cyberchondriacs, and Why We Should Stop Calling Names

Susannah Fox | August 30, 2010

New concepts need gimmicks. Proven concepts do not. The phenomenon of using the internet to gather and share health information is now mainstream. It’s time to change how we talk about it, revising and maybe even retiring certain terms. Carlos Rizo and I invite you (everyone!) to join our discussion on Wed. Sept. 1 at [...]

Health Sites: Some Are More Equal Than Others

Susannah Fox | January 21, 2010

Update: Roni Zeiger of Google Health emailed me and gave permission for me to post the following statement, which I think is a helpful addition to the conversation: Health information is obviously an important category of information users are looking for. For this health search feature we decided to offer users one source each from [...]